COVID-19

Element Climbing
Status | Open  

We hope you're staying safe and healthy during this pandemic! Due to COVID-19 and CDC guidelines, Element Climbing is currently operating with a remote staff. Our California office location is closed and only available for pre-arranged deliveries. 

Online Orders
Status | Open & Shipping 

Element's manufacturer and warehouse, Aragon Elastomers, is currently operational but at a limited capacity. Most of our online orders are shipping around 2 weeks**. Please be patient with us during this time. We promise we will get your order out as soon as we can!

**This is NOT a guarantee. This is stating the shipping time-frame of a majority of our orders. The product and quantity of your order and the orders before you will affect this turnaround time. 

Hardware ONLY Orders - If items are in stock, will ship out within 3 days*

Bulk Hold Orders - Are currently shipping in under 2 weeks* (Updated 6/10/20) 

Manufactured Holds - These typically take 3-4 weeks* to make, QC, and ship. There is no added lead time or cost for specifying a color. 

*Our manufacturer and warehouse does not operate on weekends

Please use the form below and provide your order number if you have any questions.  

Website Changes

We have launched a new site and legacy accounts will not be accessible through it. Data was NOT lost, just moved. If you placed your order before the new site launched, your order is still being processed and you will receive tracking information once it has shipped. 

 


 

Please feel free to contact us with any questions you may have. The best way to get in touch with Element is through the contact form below. 

 

Element Climbing - COVID-19